![]() |
Created by Pauline in Canva |
I had a dream this morning. It was work-related and accurate enough in much of what was in the dream. I left the company after retiring from a supervisory position, having had the opportunity to train several people to work in our office over the years.
The company was larger in the dream than it was when I was there, and the
number of people in it had quadrupled, if not grown larger. So many of them
were young, but that seems right, seeing as how old I am now.
Everything had been moved around. People had rearranged the
office to suit their needs, and when somebody asked for an office supply, I
volunteered that it was over there. Then, others said, “No, we moved that.” So,
things had changed.
A woman I had just met called on the telephone from wherever
she had gone just a minute or so earlier to say she’d had a customer call in,
all upset, and wanting to know what had happened to the complaint she’d initially
been made because nobody had gotten back to her.
I asked the room in general where the files were for this
woman, and nobody knew. My former supervisor was in the dream, and she knew
where the file was. We dug it out and began reading.
Now, from personal experience with these inquiries, as we
used to call them instead of complaints, which have a bad connotation, things
slip through the cracks. You’re waiting for somebody to reply, which actually happened once to me when I contacted someone in the county about an issue. I
hadn’t heard back and had actually forgotten until someone reminded me about
it. Turns out the lady had gone on maternity leave, and my original inquiry was
still sitting on her desk. Nobody had bothered to pick up her work for her. So,
yes, stuff falls through the cracks all the time. Also, people can ignore
things. That also happens all the time. This follow-up from the customer was
important.
It was at that point that I felt I had awakened, though in
my mind the dream continued.
I calmed the new employee down and told her the steps
involved in talking to customers about inquiries. It’s not nice to spring stuff
like that on other, more senior employees who happen to be standing next to
you. So, you need to listen to the customer. You need to take notes. You need
to be polite and not make excuses for anybody. You tell them you are taking
notes, and before you end the phone call, you read back those notes in story
form to the customer, so they are assured that you now have a clear
understanding of what happened.
It is at that point that if you or the customer has left
something out of the story, the customer can tell you. You tell them you are
going to write up the notes you’ve taken (paper trail and the customer is
reassured) and pass them on to a person who will be able to help with the
matter. You can explain that you are new to the company and are not yet
qualified to address an issue of this importance.
Then, the instant you get off the phone, you take the time
to type up the notes you took. That’s all. You pass it on to your immediate
supervisor, who will know what to do next. They might know where the previous
paperwork is. They might also know who initially handled the issue. It might
have gone to the top. Perhaps no decision has been made. Maybe it was still
waiting for something like the original manufacturer of the part to get back to
us. Who knows?
You did your job.
That’s when I realized I’d finished the dream, and yet I was
awake. But I wondered why. It’s happened to me before and felt odd at the time.
This time, though, I was curious. So, I Googled it.
It’s called a false awakening and happens to people who are
having a lucid dream, where you think you are awake, but you are still
dreaming. It can happen in loops where you think you have awakened, only to dip
back down into sleep into another dream.
I’ve been trying to have a lucid dream again. It’s been
years since I felt I’d experienced one. This is where you know you are dreaming
while you are dreaming. This is also where, if you are having a bad dream, you
can switch it around and do away with the villains, become a super-hero, and
jump over buildings with a single bound.
Sometimes people say to themselves that they will clap their hands in a regular dream to become lucid.
I felt the need to do this again. Imagine being able to
study something in a dream or make constructive work of your nighttime hours? I
think, as a psychic, it would be very cool to see and interact with the people in
Spirit I talk to when I am awake. I don’t see much of Spirit when I am awake;
just brief glimpses of hands and especially of movement, like somebody might
turn their head, but I usually just hear them. So, to have a lucid dream with
Spirit? That is the dream.
I’ve got plans to read my Lucid Dreaming book again byStephen LaBerge, but I also feel that recording my dreams in a dream journal
might get me that much closer to being able to experience lucid dreaming again.
I am encouraged.
🌺Pauline
Evanosky🌺
🌺My Links:
The Best Stuff for Kids on
YouTube
Just Passing Through on
YouTube
Talking To Spirit on YouTube
Talking To Spirit on Substack
Talking To Spirit — my website
Facebook
My Table of Contents for
Medium — Updated Monthly
My Table of Contents for
Substack — Also Updated Monthly
Comments
Post a Comment